About Mostbet

General Provisions

All potential Mostbet clients need to carefully explore the official site before signing up on the platform. The first page they should land on is called “Rules”. There, they can learn about how the site works, what information the platform requires from users to provide, and more. By understanding the site’s rules, players can avoid possible issues while gambling, making deposits, or cashing out money. Please explore more information about the key T&Cs below: 

• The platform accepts individuals 18 years or older;
• Mostbet allows customers to play or bet using their own money only;
• It is restricted to creating more than one account on the site;
• The casino does not allow self-excluded individuals to sign up on the site and access gambling/betting services;
• Mostbet requires potential customers to provide only valid and accurate personal and financial information during sign-up, cash-ins, and more;
• All users who want to sign up on the platform must carefully check the T&Cs and agree to them.

Important! The platform may change its rules and T&Cs from time to time. Thus, it makes sense to check this information from time to time, activate push notifications, and read news sent by Mostbet.

Privacy Policy

When signing up on the platform, potential customers give their consent to Mostbet to use their personal information. At the same time, Mostbet clients do not need to worry about the safety of this data, as the casino carefully protects it and does not send it to third parties. Explore more details about the information collected from the list below:

• Technical info: the casino collects details about the browser you use, current location, IP address, smartphone/tablet device info, time settings, OS details, and more.
• ID data: this is data related to your full name and date of birth.
• Contact information: the platform collects and stores data about the email you use to sign up on the site and your billing address.
• Details about site visits: Mostbet detects and collects the login history and details about the traffic from your device.
• Payment data: the casino gathers information about deposit/withdrawal amounts, IDs, payment methods used, etc.

Please note that third-party authorities may review confidential data for security purposes.

Rules on Sports

Many Mostbet users are involved in betting. Thus, they should understand how the bookmaker section works. After landing on the “Rules” page, they can click the same-named section and explore the following:

• A bettor can place multiple types of stakes, including system, accumulator, and single.
• The bookmaker allows users to join live betting on main as well as additional outcomes but is not responsible for any potential mistakes in results.
• You can receive payments for winnings within 30 days.
• The bookmaker has a right to adjust odds or change limits at its own discretion.

As with another rule, a bettor should always be ready for updates within this section.

Responsible Gaming

Mostbet encourages its customers to play and bet responsibly. For this purpose, it has a dedicated section with key information about instructions and ways to deal with potential gambling addiction. First, check the basic responsible gambling principles to consider:

• Decide on the sum you are ready to spend and potentially lose without any negative consequences.
• Do not exceed the set limits, and never chase losses.
• Play and bet using funds you can afford, and never borrow money for your hobby.
• Do not replace your main job with gambling or betting, as it can not be a source of income.
• If you notice the first signs of gambling addiction, please stop playing/betting and take a cool-off period.

Also, it is useful to pass a self-diagnosis using a handy questionnaire on the site. The platform offers a set of questions, and if you answer one of them positively, you should consider asking for help. For this purpose, you may contact the customer support service and describe to them your situation. 

Next, Mostbet experts may offer you a self-exclusion program. This is a native casino service where you can block your account for a specific period of time. During this period, you can not access your profile, cash in money, withdraw money, and more. Also, experts can offer you additional services that are designed specifically for this purpose. Among them are Gambling Therapy, Gamblers Anonymous and other international organizations. 

Risk Disclosure

Land on the Risk Disclosure page and explore all potential risks you face while gambling or betting. Detailed information about potential risks is essential since the platform does its best to protect users and minimize negative consequences that potentially may appear during gambling/betting activity. The main idea here is that customers are not guaranteed winnings and that they should follow the responsible gambling rules. 

Refund Policy

Mostbet users from India can claim refunds if they conflict with the current site’s rules. Please check the list below to learn about the Refund Policy:

• A player who deleted his profile has a right to cash out the remaining funds only using a bank transfer method;
• Money can be refunded within one 1 year from the last activity on the platform;
• A platform allows you to claim wins only within 28 days; otherwise, Mostbet has a right to cancel them.

If you have questions about the refund policy and related issues, please contact the site’s experts using one of the available communication channels.